Q: How can I request for a specific player to attend one of your shows?
A: Please send an email to firstname.lastname@example.org with the players name and show you would like to see them attend. Please keep checking our website for player additions.
Q: Ticket pricing and mail in information is not available on your website. How can I get this information?
A: When this information is available, it will be immediately announced on our website. Be sure to check our show pages frequently for important announcements and updates.
Q: How do I meet the stars appearing at the show?
A: In order to meet these stars, you will first need to purchase a VIP Package (which includes a three-day
admission pass) or an admission ticket to enter
the show. In addition, there is a fee associated with obtaining the
autograph from many of the stars. For these guests, you will need autograph tickets. Ticket pricing varies for each autograph guest. You can purchase the VIP package, admission tickets and autograph tickets within each show page.
Q: Why should I purchase Autograph Tickets in advance?
A: The autograph tickets are limited in
quantities available and are subject to sell-out prior to or at the
show. Quantities vary from guest to guest. All listed tickets
on the website are still available. By ordering in advance and
receiving confirmation, you are guaranteeing that you will receive your
tickets and the autographs you want. Plus, the earlier you order your
tickets, the lower the numbers on your autograph tickets, and the sooner
you can enter the line.
Q: If I buy tickets in advance, will I receive priority at the show?
A: Yes, each ticket has a number on it which will be used during each
autograph session. You will line up and enter the line according to the
number on the ticket. Lowest numbers will be called immediately
following VIP Package holders, who have
first-in-line priority for all autograph guests. All orders will be
filled in the order they are received, with the lower numbers
Q: I bought my autograph tickets in advance, but I have not received them. When should I expect my order?
A: Tickets usually ship just a few weeks prior to the show. The date tickets will start shipping is listed at the top of the Autograph Ticket page. If you placed your order after the mail cutoff date, which is listed on the top of the Autograph Ticket page, your tickets will be available for pick up at the Will Call booth (located at the Admissions booth).
Q: Can I keep part of my ticket after the signing?
A: TRISTAR will collect the entire ticket at the time of the signing, as it
is needed for accounting purposes. For authenticity, TRISTAR
Authentications will be available during all public signings. You
may order advance, discount Authentication
Tickets in advance with your Autograph Tickets order. Authentication tickets can be found on each show page.
Q: Can I bring my own items to have signed or will there be items to purchase at the show?
A: You have several options. You can purchase merchandise items in
advance through TRISTAR and pick them up at the
show. 2) You are welcome to bring in any collectible / item that
you are wanting to have signed. 3) If you need an item to be signed on
site, the TRISTAR Official Merchandise Booth will be set up next to the
Autograph Pavilion with an assortment of items available for purchase. You can purchase unsigned merchandise from each show page.
Q: I bought unsigned merchandise in advance for the upcoming show. When can I expect to receive my order?
A: All unsigned merchandise purchased in advance for a show, will be held in Will Call at the Official Show Merchandise Booth. You will need a valid ID to pick up your merchandise.
Q: What are the chances the VIP Packages will sell out?
A: Due to the great value of the VIP Package and the opportunity to be in the first group in line for ALL autograph
guests, this is a popular feature at TRISTAR shows that frequently sells
out prior to the show's opening. We recommend that if you are
interested in a VIP Package that you purchase one in advance. The VIP Package is available on each show page.
Q: Can I take pictures of the person signing with my own camera?
A: You are welcome to capture that special moment with your camera. We
only ask that you do not hold up the line by taking pictures.
Posed photo opportunities (professional photos of you with your favorite
athletes printed on site) are available for a fee at the TRISTAR Photo
Booth. Photo Opportunity tickets are available on each show page.
Q: I had my picture taken at the TRISTAR Photo Booth. Where can I purchase reprints?
A: If you go to www.tristarphotobooth.com, you can purchase reprints, enlargements and other special items with your photo on them
Q: I cannot attend the show. Can I purchase autographed items or send in my own?
A: Yes! We offer our Mail Order Program for each collectible show. Around the time advance autograph tickets go on sale, we will provide information for sending in your own item, as well as give you the opportunity to preorder our autographed memorabilia items. The items will ship immediately after the show.